Waza Dynamics — Technology that pays for itself
Our approach
Outcomes first, software second
Most SME technology projects fail at adoption, not installation. We start with the business problem, pick the simplest tool that solves it, and stay until your team uses it and the numbers move.
- 01
Audit
Two weeks auditing how you sell, serve, stock and report, and which tools you already pay for. We leave you with a ranked list of fixes and the return each should deliver.
- 02
Implement and train
Setup, data migration and hands-on training, built for patchy connectivity and teams who currently run on paper, Excel and WhatsApp.
- 03
Measure and improve
Monthly reviews against the KPIs we agreed at the start, with support on hand and a clear record of the ROI.
- Solution areas
- 8Solution areas
- Days to a first quick win
- 60Days to a first quick win (target)
- Phases per engagement
- 3Phases: audit, implement, measure
- Projects with an ROI metric
- 100%Projects with a defined ROI metric
Solution areas
Eight ways we help you grow
Start with one area or combine several. Every project begins with a tech audit so you only pay for what moves the numbers.
- 01
Customer & Revenue Growth
CRM, WhatsApp, digital marketing, e-commerce
- 02
Operations & Inventory
Inventory, HR, logistics, POS, SOPs
- 03
Automation & Integration
Workflow automation, integrations, chatbots
- 04
Data & AI
Dashboards, data cleanup, practical AI
- 05
Cloud & Security
Workspace setup, backups, access control, data protection
- 06
Training & Change
Staff training, adoption, transformation roadmaps
- 07
Fractional Leadership
Part-time CTO, COO and operations lead
- 08
Tech Audit & Review
Stack review, cost audit, vendor selection
Technology partners
Tools we implement and platforms we work with
We recommend what fits your business, not what pays us the most. Where we are a certified partner, you also get better pricing and direct vendor support.
Zoho
HubSpot
Odoo
Zapier
n8n
Make
WhatsApp
Google Cloud
Metabase
Cloudflare
CRM, automation, messaging, analytics and cloud platforms we implement. Logos are trademarks of their respective owners and do not imply endorsement.
How we work with you
Pick the engagement that fits your stage
- 01
Tech Audit & Roadmap
Two weeks to find the two or three fixes with the biggest payoff, ranked by return and budget.
Fixed fee - 02
Productised Packages
For example a Digital Starter Pack: CRM, WhatsApp, an automated workflow and a dashboard in one fixed-price bundle.
Fixed fee - 03
Implementation Projects
Tool selection, configuration, data migration and training for larger or more custom rollouts.
Project-based - 04
Managed Support
Monthly optimisation, reporting and a team to call when something needs fixing.
Monthly retainer - 05
Fractional CTO / COO
Senior technology and operations leadership without the cost of a full-time hire.
Monthly retainer - 06
Outcome-linked Pricing
A share of our fee depends on a result we agree on first, such as revenue gained or hours saved.
Part at risk
Clients
Businesses we have helped grow
Retailers, distributors, clinics, schools and professional-services firms across the continent.
- United States Pharmacopeia
- TapSwap
- Fifteen Rooftop
- Elixir
- ECCL
- Health-e-net
- NieHub
- Village Creative Group
- Slusol Lubes
- CIS-Africa
Insights
Practical notes for SME owners
Why most CRM rollouts fail, and how to avoid it
The software is rarely the problem. Adoption, ownership and a simple pipeline usually are.
Five workflows every SME should automate first
Lead follow-up, onboarding, reminders, reporting and approvals: where a few hours of setup saves days each month.
Your first 60 days of digital transformation
A realistic sequence for a business that still runs on paper and WhatsApp.
Let’s find your first quick win.
Mandera Rd
Nairobi, Kenya